Transportation

Connecting People to
Opportunity, Independence, and Community.

At LifeLong Support, our Transportation Services are designed to ensure that individuals have safe, reliable, and meaningful access to the world around them.

We recognize that transportation is more than simply getting from one place to another—it is a critical pathway to independence, healthcare, employment, relationships, and community participation. Our services are delivered in a participant-directed manner, ensuring that each individual’s preferences, goals, and choices guide how transportation and mobility supports are provided.

Transportation Services Banner Image

All transportation services are tailored to each individual’s Person-Centered Plan, ensuring that travel directly supports their daily routines, personal goals, and desired activities.

We provide:

Where individuals want and need to go
How they prefer to travel
The level of support required for safe and comfortable mobility

This approach ensures that transportation is not just available—but purposeful, empowering, and aligned with each individual’s independence goals.

We provide and coordinate transportation through a variety of safe, approved methods, including:

Agency-operated vehicles
Public transportation systems
Community transportation programs
Taxi and rideshare services
Prepaid transit cards and vouchers (e.g., Charm Cards)
Mileage reimbursement arrangements when appropriate

This flexible model ensures that individuals receive the most appropriate, cost-effective, and accessible transportation option available.

At LifeLong Support, we do not simply provide transportation—we equip individuals with the skills needed to navigate it confidently and safely.

Our travel training services include :

Training on how to use public transportation systems safely and effectively
Orientation to routes, schedules, and transit environments
Instruction on using environmental cues and sensory awareness to support safe movement in the community
Development of navigation and safety awareness skills
Training on the use of prepaid transportation vouchers and transit cards
Guidance in accessing and utilizing mobility services and community transportation resources

"We also provide training and guidance to families and caregivers, ensuring they understand available transportation options and can support individuals in building independence."

Our Transportation Services enable individuals to fully participate in all aspects of life, including:

Medical and therapy appointments
Employment and vocational programs
Educational and training opportunities
Recreational and social activities
Religious and cultural events
Shopping and daily living needs
We ensure that transportation is never a barrier to living a connected, engaged, and meaningful life.

Safety and reliability are central to everything we do. We ensure:

Maintained vehicles

Maintained Vehicles

Vehicles are properly maintained, clean, and accessible

Qualified drivers

Qualified Drivers

Drivers and staff are trained, vetted, and qualified

Clear coordination

Clear Coordination

Transportation is coordinated with clear communication and planning

Door-to-door support

Door-to-Door Support

Individuals with mobility or additional needs receive appropriate assistance

All Transportation Services are delivered in full compliance with DDA and COMAR requirements.

Utilize the most cost-effective transportation options available
Explore alternative transportation resources before waiver utilization
Coordinate services across providers and care teams
Document all transportation supports within the Person-Centered Plan

This structured approach ensures that services are efficient, compliant, and consistently high-quality.

All staff providing transportation services meet strict safety and qualification standards, including:

Valid driver’s license appropriate to the vehicle used
Current automobile insurance coverage
Satisfactory driving record and background checks
Compliance with all DDA and COMAR requirements

Specialized travel trainers, where applicable, bring additional expertise to support skill development and independence.

Transportation Services are available to individuals:

Living independently or with family
Residing in supported living or group home settings
Participating in community-based programs

Services are integrated into each individual’s broader support system, ensuring access wherever they live and wherever they need to go.

Our Promise

More Than Transportation A Path to Independence

At LifeLong Support, Transportation Services are about more than mobility—they are about freedom, access, and opportunity. We empower individuals to:

Navigate their communities with confidence
Build independence through mobility skill development
Access essential services and meaningful experiences
Stay connected to people, places, and opportunities

Because when transportation barriers are removed, possibilities expand—and lives change.

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Contact LifeLong Support today to learn how our services can be tailored to meet your unique needs and goals. With Our Care, Live Your Best.







    Transportation Services 4

    Frequently Asked Questions

    We provide safe and reliable transportation support to help individuals attend medical appointments, community activities, day programs, recreational outings, shopping trips, and other approved destinations.

    Transportation services may be available for individuals receiving approved DDA services who need assistance getting safely to and from important activities and appointments.

    Yes. Our drivers and support staff are trained to provide respectful, safe, and supportive transportation while assisting individuals with varying mobility and support needs.

    Absolutely. We work to accommodate individuals with mobility needs and provide assistance to help ensure comfort, accessibility, and safety during transportation.

    Transportation may support medical appointments, therapy visits, employment programs, CDS activities, community outings, educational programs, shopping trips, and recreational activities.

    Yes. Community inclusion is important, and transportation services can help individuals participate in meaningful social, recreational, and community-based experiences.

    Safety is one of our top priorities. Vehicles are maintained regularly, and staff follow transportation safety procedures to ensure individuals are transported securely and comfortably.

    Yes. We work closely with families, caregivers, and support teams to coordinate transportation needs and scheduling whenever possible.

    Availability may vary based on the participant’s approved services, schedule, location, and staffing availability. Our team will work to coordinate transportation that best fits the individual’s needs.

    You can contact our team directly to discuss transportation needs, approved services, scheduling options, and how we can help support safe and dependable travel.

    Begin Today

    Ready to Begin Your Care Journey?

    Contact LifeLong Support today to learn how our services can be tailored to meet your unique needs and goals. With Our Care, Live Your Best.

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    Available 7 Days a Week